internet phone service

Why Made in America is Important

Off-shoring also gets a bad rap in areas such as customer service. We all hate dealing with these kinds of interactions, but companies still resort to using them. What that means is that a poor quality product is bad, but it’s only one piece of the puzzle. A company could have a great product, amazing technology, the best engineering team, but terrible customer service and it would have completely missed everything. Why?


Because a company is about more than just product — it’s about people.

Innovation is more than product. To be truly innovative, a company must examine all processes that are a part of its customer interaction on all fronts. For me, that includes all aspects of our marketing, from how we present ourselves as a company, to the means we adopt in that process. It’s all important.

What this all boils down to a simple question: Do you care about your customer? What drives every decision you make? If it’s all about bottom line dollar, then the answer is no.

This is the crucial concept of why made in America is so important. We choose to make things in America but even more so, to base all of our operations in America (even if it means our bottom line dollar will be hurt at times) because we care. We know that our customers will benefit, and their clients too, because we focus on the experience of interacting with our company, and yes, the quality of our product. Simply put, we commit to “Made In America” on all aspects of our interactions, from engineering, manufacturing, logistics, marketing, and yes even our customer support and service.

Spring and summer are the times where outdoor sound and video are thought of the most.  Here is an installation we just finished here at the end of summer. Beautiful yard and a beautiful reason….backyard weddings are the best!!! Especially with a great sounding music system and a  custom play list of the bride and grooms favorite songs!


You may recall last October my post regarding a new project we were breaking ground on.

Can't wait to show you all photos as we get to the finish line!

Can’t wait to show you all photos as we get to the finish line!

The ground is broken on the exciting Northern California project!

The ground is broken on the exciting Northern California project!

We are making progress as you will see from the photos below. As I mentioned, we are doing everything low voltage. This includes the conduit for our wires!!




Perfect runs for all of the low voltage wire to service the entire building infrastructure.

Perfect runs for all of the low voltage wire to service the entire building infrastructure.



The next step, fill the conduit with wire!!!



Introducing the updated Control4 Smart Home skills for Amazon Alexa, providing homeowners with expanded voice control for their Control4 Smart Home. Lock doors, control ceiling fan speed, check thermostat and control your video devices…all with the sound of your voice!

Here are a few examples of the new things you can do with the updated Control4 Smart Home Skill:
* “Alexa, lock the front door.”
* “Alexa, what is the temperature in here?”
* “Alexa, set the Living Room Fan to 25%.”
* “Alexa, turn on the Office Apple TV.”
* “Alexa, change the channel to ESPN.”
* “Alexa, pause the Theater Blu-ray player.”
* “Alexa, turn on Game Time.”
* “Alexa, turn on the porch lights.”

This is only a sample of what can be done today and more features come along all the time!

To learn more about this amazing Smart Home technology, call us. We are always happy to share the smarts!

From The Washington Post:


The Federal Bureau of Investigation is asking everyone with a home router to do one small thing: Turn your router off and then back on again.

The agency issued a warning on Friday asking home Internet users and small business owners to reboot their routers to ward off a pernicious piece of malware called VPN Filter. The malware infects routers during the first stage of an attack that eventually gives hackers great control over the devices connected to the Internet. The malware has been linked to a group believed to be connected to the Russian military.

[The Cybersecurity 202: The FBI is trying to thwart a massive Russia-linked hacking campaign]

Research from Cisco’s Talos security group, published last week, estimates that 500,000 devices around the world may be affected by the malware, including routers made by major manufacturers such as TP-Link, Netgear and Linksys. While the FBI recently seized a critical part of the network that runs this attack, the agency still recommends that everyone reset their router, regardless of manufacturer, to cast a wider net.

Simply unplugging your router may not seem as if it could do much for your security. But resetting the router sets this complicated malware back to Stage One, said Ashley Stephenson of Corero Network Security. In its first stage, VPN Filter establishes a presence in a router, but it needs to talk to another part of the network to download the second stage of the attack.

[U.S. identifies suspect in major leak of CIA hacking tools]

Now that the FBI has control over part of the network, routers trying to enter that second stage will send information to the agency instead of hackers, Stephenson said.

Simply hitting the power button without updating their router would leave users at risk, software experts warned. As a next step, they should download the latest firmware for their devices and change their password to further guard themselves against infection.

Routers are often neglected — even forgotten — pieces of technology in our homes. After they’ve been set up, they are rarely given a second thought. But they have increasingly become a focal point for hackers looking to build massive networks of computers to control.

[How spies can use your cellphone to find you — and eavesdrop on your calls and texts too]

Several companies, such as Google, Eero and security firms Norton and F-Secure, are trying to make routers and their security easier to understand. Most people, however, simply stick with the router issued by their Internet service provider or one that they can find cheaply for $25 or $30 online, experts said.

Poor router security comes from a combination of factors, said Ben Herzberg, threat director at the security firm Imperva. Many people don’t know how to access their router settings or how to check for software updates, he said. And some manufacturers are slow to push security updates, he said, out of negligence or because their devices are so old that they can’t easily be updated over the Internet.

Herzberg recommended that anyone with a router that’s at least 15 years old replace it with a newer device and that they regularly check for updates to guard against potential new attacks. And while regularly rebooting your router isn’t always a necessary part of good security hygiene, he thinks it’s good advice to follow this time — considering the source.

“If the FBI says to reset your router, I would reset my router,” he said.


Need to Knows

Paradigm Integration is a privately held corporation established in 1990.

We are a California state licensed Contractor carrying a C-7, C-10 and a Do4 license. We also carry an ACO license. For your protection We maintain a 5 million dollar Liability policy.

Ca state contractor's license # 636358
Alarm company operator license # 3586

Documentation available upon request.

About Paradigm Integration

About Paradigm Integration

Paradigm is a true full service Home Electronics Integrator.

We are a licensed and bonded California Contractor putting a strong emphasis on client service.

Our long list of services and vast experience teamed with a dedication to strong personal service makes us a GREAT one-stop-shop for your home electronic needs.

From your Central Vacuum system to your High End Distributed Audio we are your experts!

We offer our services to both residential and commercial clients.

So next time you need Security / Surveillance / Monitoring, Home Theater, Distributed Audio / Video, Lighting Control, Complete Home Automation, Central Vacuum or Wiring Infrastructure think Paradigm. Evolving your Electronic Environment.