internet phone service

Paradigm Integration, Inc. and Hermary’s LLC of San Carlos, CA have agreed to jointly address the demand and the challenges of Home Systems technologies, security and IoT (Internet of Things). With Paradigm’s almost thirty (30) year of Security, Home Systems and Automation experience, along with Hermary’s 60 years of Home Systems and Automation integration experience will surely solidify our position and allow us to meet the challenges. Our focus will be on meeting the customer’s expectations and continuing to be a highly reputable and professional organization that focuses on providing exceptional customer service and support. Both companies have a very high regard to customer service, and with Hermary’s existing customer service programs and dedicated support phone line system in place, we are committed to improving customer support and satisfaction.

As we transition, organizing under Hermary’s LLC, we will continue to sell and support our existing customers and product lines. We are pleased to be able to have access to additional highly recognized product lines as well. We are very excited to now be able to offer 24/7 Support Services** and a service centric program. As automation and security systems evolve and become more dependent on the Internet, a solid infrastructure is critical. Systems are become more complicated and the integration requires a demand for faster and more reliable Internet Services coupled with strong technical support. Therefore, the ability to access support is critical to the systems demand to be more automated and reliable.

Myself and Pat will continue leading our staff and technicians through this growth and expansion process and will facilitate the joining of the two businesses, maximizing processes and systems over the coming months. Although we do not anticipate any change in services during this transition, we do appreciate your patience. We are excited to be part of these opportunities, technology advancements and growth while striving to be your premier Integration & Security Company in the Bay Area.

I would like to thank all our clients for their incredible loyalty and look forward to you joining us on our next adventure and our evolution (Paradigm Shift). If you have any questions, please feel free to contact me.

Thanks for the fantastic adventure & Here we go…

Note: I will be forwarding my old email address soon, and here is my new email: bob@hermarys.com. My cell Phone number remains the same (925-250-6349). And all of Paradigm’s phones will continue to be operational and have been forwarded to Heramarys.

About Hermary’s LLC:
Hermary’s was founded in 1963 by Clarence Hermary with a passion for audio reproduction, quality products, reliable workmanship and excellent service. This business which is based out of San Carlos, CA has steadily grown over the years and continues to be a recognized industry leader and a pioneer in technology and sound. Hermarys is also one of the largest Control4 dealers in the Bay Area. Clarence is still very active in the daily operations to ensure that his founding principles continue to exist today. His staff is dedicated to continuing his expectations for reliable performance and professional service.

** The program is a sliding scale, fee based program. Information available if interested.

Sad time for Paradigm Integration

Sad time for Paradigm Integration

We are mourning the loss of an integral and important member of our company. On Saturday (10-27-2018) Aaron (A-ron) Benson, AKA “Batman” succumbed after a ruthless battle with Cancer. As you may know, he survived a failing Liver and a successful transplant, only to find out shortly after returning to work that he had Stage 4 Cancer in his pancreas. He battled two rounds of Chemotherapy in New Orleans only to find out it was not effective.


Not only was Aaron an incredible Technician and expert in the field of Home Automation system, he was forever loyal to Paradigm and had a ferocious passion for knowledge related to technology. He had to be the first to have any new gadgets! But we all know that side of Aaron, as he showed many of our customers his expertise on a daily basis.
Shortly after we began our business (then known as Allsafe Alarm), Aaron joined the Company. He served as the technical guidepost for the journey and migration from an alarm company to what is today one of the Bay Area’s leading Home Automation Integration companies. Aaron had a knack for “making things work”, of course he was the self proclaimed — “Batman”. We could always count on Aaron to provide honest and thorough evaluations making many business decisions easy. He was relentless in his quest for knowledge, especially with electronic and control systems. Paradigm will forever be in his debt for his dedication and loyalty. In all my years in this business, I have never met anyone that “make things work” as reliably as Aaron. As his Dad told me the other day, “God must have had a really difficult problem, and need Aaron’s help”.

But what you may not know is that he married into a family with three young girls. He was an incredible “instant” Dad. From day one, he was so proud to be the father of these 3 young ladies. He was relentless in dedicating his pastime to them. Unfortunately he will not be able to see the results of his dedication and love. They now have to grow up and hold on to the values and teachings he has provided to them as they move their lives forward.

Because the girls were such an important part of Aaron’s life. He was proud of them in so many ways. He would frequently talk about how smart they were and wanted to make sure they took every opportunity to get an education. In this light, I promised Aaron that Paradigm would create an Educational Trust for the three girls. It is currently being set up and more information will be posted or available soon. Any questions can be directed to Bob Johannsen at bob@paradigm-inc.net

Why Made in America is Important

Off-shoring also gets a bad rap in areas such as customer service. We all hate dealing with these kinds of interactions, but companies still resort to using them. What that means is that a poor quality product is bad, but it’s only one piece of the puzzle. A company could have a great product, amazing technology, the best engineering team, but terrible customer service and it would have completely missed everything. Why?

SCREEN-INNOVATIONS-made-in-

Because a company is about more than just product — it’s about people.

Innovation is more than product. To be truly innovative, a company must examine all processes that are a part of its customer interaction on all fronts. For me, that includes all aspects of our marketing, from how we present ourselves as a company, to the means we adopt in that process. It’s all important.

What this all boils down to a simple question: Do you care about your customer? What drives every decision you make? If it’s all about bottom line dollar, then the answer is no.

This is the crucial concept of why made in America is so important. We choose to make things in America but even more so, to base all of our operations in America (even if it means our bottom line dollar will be hurt at times) because we care. We know that our customers will benefit, and their clients too, because we focus on the experience of interacting with our company, and yes, the quality of our product. Simply put, we commit to “Made In America” on all aspects of our interactions, from engineering, manufacturing, logistics, marketing, and yes even our customer support and service.

https://www.facebook.com/screeninnovations/videos/188636042031665/

Spring and summer are the times where outdoor sound and video are thought of the most.  Here is an installation we just finished here at the end of summer. Beautiful yard and a beautiful reason….backyard weddings are the best!!! Especially with a great sounding music system and a  custom play list of the bride and grooms favorite songs!

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You may recall last October my post regarding a new project we were breaking ground on.

Can't wait to show you all photos as we get to the finish line!

Can’t wait to show you all photos as we get to the finish line!

The ground is broken on the exciting Northern California project!

The ground is broken on the exciting Northern California project!

We are making progress as you will see from the photos below. As I mentioned, we are doing everything low voltage. This includes the conduit for our wires!!

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Perfect runs for all of the low voltage wire to service the entire building infrastructure.

Perfect runs for all of the low voltage wire to service the entire building infrastructure.

 

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The next step, fill the conduit with wire!!!

 

 

Need to Knows

Paradigm Integration is a privately held corporation established in 1990.

We are a California state licensed Contractor carrying a C-7, C-10 and a Do4 license. We also carry an ACO license. For your protection We maintain a 5 million dollar Liability policy.

Ca state contractor's license # 636358
Alarm company operator license # 3586

Documentation available upon request.

About Paradigm Integration

About Paradigm Integration

Paradigm is a true full service Home Electronics Integrator.

We are a licensed and bonded California Contractor putting a strong emphasis on client service.

Our long list of services and vast experience teamed with a dedication to strong personal service makes us a GREAT one-stop-shop for your home electronic needs.

From your Central Vacuum system to your High End Distributed Audio we are your experts!

We offer our services to both residential and commercial clients.

So next time you need Security / Surveillance / Monitoring, Home Theater, Distributed Audio / Video, Lighting Control, Complete Home Automation, Central Vacuum or Wiring Infrastructure think Paradigm. Evolving your Electronic Environment.