internet phone service

Hi Bob,
Just wanted to say how much I appreciate Aaron coming to the house on Sunday. Most people would not have done that. He fixed everything, and it was great to watch that amazing game on the large TV!

Thanks so much,
Kim I

Kim Ivy

I wanted to express my satisfaction with Paradigm Integration's AV services at my house over the past several months. I've been very satisfied with the service provided to me, ease of scheduling, and general knowledge in the complicated AV world.
I would especially like to call out Mac Hutchins. Mac has been my family's AV go-to-guy for 15 years. He was the original installer of my wiring and equipment (and then upgrades) in my house in Orinda many years ago, and also at my current house in Lafayette. Mac is very knowledgeable, trustworthy, efficient and friendly. He gives us good advice and great service, and is well liked by my whole family!

Thank you,
Roger

Roger C.

Kerry,

Yes, it seems as if Chris was successful!!! Yippee! Thank you all so much for your follow thru and determination in correcting our issue(s)!! It is highly respected by Jeff and I both and something that you don't see much of today with businesses.
The system seems to be working great! We won't hesitate to use you all again in the future as needs arise! Everyone we have dealt with has been nothing but professional and we have been impressed with their level of knowledge, time they have spent explaining things to us, and their commitment to ensuring we were satisfied, including you!

Jeff and Marla
Manteca, CA

We needed to have our Beam in-home vacuum system replaced. Paradigm Integration was listed on the Beam website as an authorized installer. We contacted them, and they were very helpful in figuring out which Beam system would work best for us. It took a few weeks to get the system from the Beam factory, which was not Paradigm's fault. Once the system arrived, the Paradigm folks did a great job with the installation. What was most impressive, though, is that we had trouble with the new vacuum power head on our deep pile carpet. We called Beam customer service, and they were neither interested nor helpful. We then contacted Paradigm, and they came to the rescue. They spent a fair amount of time finding out what the issues were and how to fix them. They found a better power head and brought it to out house, made sure it worked, and took the original one out without charging us anything. Throughout the process, the Paradigm folks, especially Kerry, stayed in touch with us and let us know they would stick with things until we were happy. My wife and I cannot say enough good things about Paradigm Integration. BTW, we live in Benicia, and Paradigm does work in many parts of Northern California.

R. Fleming

Hi Madaris
Here are my thoughts...

"We initially planned to cancel our account with Paradigm Integration because we thought our cable provider could give us an upgraded system for less money. We quickly learned that our cable provider could not "take our existing Paradigm alarm system over" as they would not tie into our wired smoke alarms and wanted to install wireless smoke alarms for a small fortune.

After quickly reconnecting our service with Paradigm Integration, we decided to find out what we could do to upgrade with Paradigm and that's when we met Madaris Martin. Madaris came out and really listened to our concerns and soon got back to us with a quote that met our needs for additional equipment and services, including installing web access to turn our alarm off/on remotely, updating our universal remote, installing new equipment and optimizing our sound system.

Madaris was on-hand the day the work was to be performed to make sure what was agreed upon was the work to be performed - which I really appreciated! Additionally, when the technician was not able to correct our universal remote- Madaris went above and beyond, and made sure that the remote was performing optimally by coming back the next day and completing the upgrade himself. We were so impressed with his work ethic, as well as capabilities and professionalism the other technicians Aaron and Andrey!
Thank you Paradigm!

Very satisfied customers,
Mike Hench and Sharon Cavazos"

Mike Hench and Sharon Cavazos
Daiblo, CA

Andrey explained the work he was doing as he was doing it.
Pat is very knowledgeable and always friendly and attentive.
Stuart too is helpful and considerate.
We have been pleased with our experiences with Paradigm for more than 10 years.

The Diamond Family

Hope all is well with you and Black Mountain Development. We are 95% finished with our interiors & Outdoor furniture is being ordered as I write. Can't wait. Hope you will find time to come over & raise a glass to toast the completion.

I just wanted to take the time to write to you about Paradigm. We have worked with them more than any other sub that Black Mountain had because of additions to the system or service calls that were needed here & there.

I want to tell you that they have given us excellent service & have more than lived up to any expectation we had for an A/V company. Whether it was Vacuum, Alarm, Cameras, or the A/V system that they were here for. They are a pleasure to work with & we look forward to a long relationship with them & would not hesitate to recommend them to anyone.

And No, Bob never asked me to send this to you. In fact he is probably as surprised to see this as you and that I hold his company in such high regard. There is absolutely no one who has either come to our home or whom I have spoken to on the phone from Paradigm that would not make him & therefore you very proud to be associated with.

Regards,

Lorraine

Lorraine
Orinda, CA

I have been a customer of Paradigm Integration (formerly Allsafe) since 1995 with a few years broken service when I lived out of state. Paradigm provides services similar to the national chain security providers while treating you with respect and one on one service, more like your neighbor then a number. They were extremely helpful when I was installing a system in a new home by explaining what was available in security systems, service options and costs. Later when I returned to the Bay Area, they provided the same attention to detail and customer care when I purchased a home with a security system not serviced by them. I decided to use Paradigm and they reinstated my account quickly and efficiently. And their services work as tested when an alarm was set-off by mistake which engaged the local Police.

Besides treating the customer with care and quality services, Paradigm has kept the monitoring fees low. Fees are based on the type of system you have yet inflation impacts are minimal.

Based on my experience, Paradigm Integration provides full service with customer care and cost effective rates. Give them a call and see what they can do for you.

...Les...
Clayton CA

Leslie
Clayton, CA

Bob & Kerry,

Thank you for the kind note, we have enjoyed working with your team as well. We look forward to working again soon and would be happy to refer your services to our friends and neighbors.

Ron Bullock
Tracy, CA

Bob,

At this time I would like to thank you for all that you have assisted and provided to Hiddenbrooke Golf Club while I was the Executive Chef.

I am proud of the accomplishments that both sides of our relationship have made in being able to perform to make this club fantastic! You have been a great resource and your support has been far higher than my expectations.

MIchael


Michael Tynan
Hiddenbrooke Golf Club

Since 1990, I have depended on Kerry and her knowledgeable associates for my audio needs. I was always treated as if I was the only customer in the store. The time and caring attention she takes with every client has kept me coming back.
I assembled my entire system with products and advice from Kerry and her team. When I moved away from the Bay Area in 2000, I kept in touch and have acquired many new products over those years. I would recommend Kerry's advice, friendliness and resourcefulness to anyone who seeks the best in the products they enjoy.

Allen Scott
Palm Springs, California

Allen Scott

I recently experienced a relatively complex technical issue with a product installed by Paradigm Integration and instead of giving me the typical runaround most companies do, they responded by actually listening to my concerns and followed through by working on the problem with me until it was resolved to my satisfaction. I personally recommend becoming a Paradigm Integration customer. They really understand what customer service means and won't abandon you after your purchase.
David C
Stockton, CA

David C.

"We have peace of mind knowing we have smoke detectors and a security system linked to a central monitoring station with Paradigm. They also took care of all our home audio/visual needs; including the latest and greatest--Sonos. We are very pleased with the results and highly recommend this company. Everyone we worked with at Paradigm Integration is incredibly service oriented and extremely dependable."

Lissa and Steve

Lissa and Steve

There you go Patrick , thanks for the help. We liked the set up and the customer service from you guys was great. I would definitely recommend this company to friends.

Armando Chavez

Pat,

Thanks so much for all your wonderful help. I feel so secure with your system...You are the best!

From a very happy customer!

Isabel O.

"Well, how do I start? I never had a clear idea of what my music system would look like. That was before I got introduced to Andrey. He was a true professional and provided reasonable recommendations for my set up. I didn't want to have too many wires done in my house and he suggested I get a sound bar. A Few weeks later we got it installed and it turned out beautifully. Now, our entire family enjoys the look and (more importantly) the sound of the B&W system. Installation was done on a very professional level and we truly enjoy every moment. Classical music sounds great - it's almost like going to the Opera House. Thank you!"

Michael

"We give our unqualified and enthusiastic endorsement to Sound Cinema Integration, now a part of Paradigm Integration for their world class capabilities in all things audio and video in the home environment. We purchased our house in June 2010 and quickly realized that all the existing capability was either outdated or not functioning at all. We have had very poor experiences with previous AV contractors and were determined this time to do our due diligence and find the best available. We found Paradigm Integration on the internet and Kerry responded very quickly to our queries and was especially fast in providing references for us. Those references were all ecstatically positive, and we knew we had found the professionals we were looking. for.

Kerry and Andrey spent a few hours going through our house, listening to our ideas and giving us many ideas of their own. We appreciated their creativity and also their candor about what was possible and especially what the cost trade offs would be. We never felt like they were selling us on some cookie cutter configuration that earned them the most margin. They left and within two days came back with a comprehensive quote for everything we had talked about. By "came back" they both drove back to our house, walked us through all the detail, and we shook hands on a specific schedule for getting the work done. We liked the commitment to our job and the willingness to over communicate to insure we had the right expectations.

The work took several weeks. Andrey was a whiz at running wires and setting up the network. Kerry referred a contractor (Sergei of Prestige Inc) who Paradigm does many jobs with, and he flawlessly handled all the drywall cutting, repairs and repainting. He also fit in a variety of other jobs we needed done in our new house. For Andrey's part he kept us fully updated on progress, and the couple of occasions requiring change orders were carefully documented.

Especially helpful was the training and fine tuning Andrey patiently worked through with us, and the job was not considered complete by either he or Kerry until all of this was done. We had a number of followup questions and issues, and each time the response was same day and spot on.

We now have our dream system up and running--4 screens, 2 surround-sound environments and audio feeds to 7 other rooms. We are able to run Pandora on Roku and port the sound to every room. We love the Prodigy remotes. Roku also handles Netflix and Amazon streaming movies. Andrey fine tuned our 2 plasma monitors to the best pictures we have ever seen.

All told, a superb effort by a great company. And we made two new friends to boot."

Guy and GiGi Anthony

"Kerry and Andrey:

I wanted to tell you both how pleased I am with the results of your audio/video installation at my home in Danville.

Kerry, your advice on choosing the right products was impeccable.
The Pro Plasma picture is flawless. The clarity and the detail are
superior to anything I have seen. And once I allowed you to guide
me with the proper speakers and remote control, the system
metamorphosed from a simple upgrade to a revelation. Our biggest
complaint with our old system was the need to crank up the sound
to try and hear the center channel dialogue. With your exposed
center channel, that problem is eliminated.

And Andrey, your dedication and perfectionism is clearly evident.
Your ability in installing and calibrating the system was superlative.
There never was any mess indicative of a work in progress.
Andrey, you will not leave a job until you are satisfied and as your
client, I am the recipient of this dedication to your craft.

I appreciate both of you and hope that as new products develop,
you will keep me informed.

I cannot recommend you more highly and will be happy to do so
if the occasion arises.

Continued success."


Dr. Bill

"I found Kerry (SCI, now a part of Paradigm Integration) as a result of cold calling, searching for components, cable, etc. and advice about updating the entertainment system in our Atherton residence, around the beginning of the year. I had been avoiding the decisions associated with the change, and was still watching/listening to SD. I had custom Tivos with source-to-burner capability and didn't want to part with them.

After a few exchanges, I realized that Kerry was originally associated with San Francisco Stereo, who satisfactorily designed and equipped my system 15 years ago. She is extremely knowledgeable, and what initially started out as a one item purchase, evolved into a visit from their technical director, Andrey, who wound up installing a new, updated system, to include all components, cabling, and a new HD satellite dish, for seven rooms in the house.

I'm not all that easy to impress, and I have a little OCD, which causes me to over-attend to detail. Worse, I ask a lot of questions, and not everybody enjoys working with me. Further, I don't like to recommend businesses or restaurants. That said, I've worked with many so-called high-end technicians and contractors in the past, and Andre is among the best I've worked with. He knows what's out there, completely understands the technical end of it, and is one of the cleanest, most careful installers, in the presence of expensive, finished surroundings, I've ever watched. The install was among the cleanest and neatest I've ever seen.

While the project was not budget constrained, I have strong feelings about not over-spending for equipment and components that perform well beyond my ability to perceive the sometimes very subtle and esoteric differences that only sensitive digital monitors/meters can measure. As a result I was very comfortable telling Kerry and Andrey that I wasn't as interested in having bragging rights on the block, as I was in building a system that gave me pleasure and enjoyment to the limits of my ability to actually hear and see the differences.

They understood completely, and at every choice point gave me a range of options and prices, explaining the differences in both technical and practical terms, that allowed me to determine where my tastes and ability to appreciate intersected with the characteristics and costs of the items described. In every instance, the prices they quoted were competitive with other outlets and operations that represent/distribute the same lines.

The system has been up for a few of months, and my family is thoroughly enjoying it."

Gary Beckman
FCE Benefits

"I wish to thank Sound Cinema Integration, now a part of Paradigm Integration for fantastic service. Their expert knowledge, ability to communicate with clients and high level of professionalism separate Kerry and Andrey from other competitors. Careful consideration of the client's preferences and wishes, expert advice and impeccable delivery and installation have made the experience of setting up a home theater with them a breeze. I recommend them highly, without any reservation."

Dr. Vladimir Nekhendzy

"Kerry Blessing is one of the special people in our business. She has been associated with Krell since the early 1980's and has always represented our product with integrity, grace, and passion. Her customers love her and we know why -she is a professional but never loses sight of the fact that our mission is to bring the great joy of music to peoples' homes. With a hefty dose of humor and a great love of music, Kerry always delivers on this goal. I thank her for believing in my vision and introducing my passion to so many people for all these years.

We are all excited to hear about Kerry's new endeavor and wish her the success we are confident she will achieve."

Dan D’Agostino
Founder, Krell Industries

"Andrey designed and installed a large whole-home music system and a dedicated theatre in our house in 2004. Everything worked as promised and the cost was as estimated; we were extremely happy with it. Over the ensuing years, he has helped us adapt new inputs and make upgrades as technology improved and our needs changed. We remain extremely happy with our system five years later.

Working with Andrey has made owning a complex music and theatre system a pleasure. He jumps in and takes care of any problems as they arise and is always forthcoming about the trade-offs of any potential upgrades. We've had several pieces of equipment fail over the years and he's always made the transition as smooth as possible, handling repairs directly and providing interim solutions to keep our system working. I highly recommend him to anyone."

John Coker

"I worked with Kerry Blessing in the Audio Video industry for over 15 years. I found that her product knowledge, attention to detail, customer care & service & integrity were among the very finest in our industry."



Mike Avilla
Founder, Sonic Marketing

"Kerry and her team have installed and upgraded all of my home electronics systems for more than ten years. In 1998, she installed a stereo and sound system in my 1910 Victorian residence. Most recently she installed a high end home theater with flat screen in my parents' Sonoma home, a contemporary condominium. I've sent many friends and clients to her over the years. Kerry has consistently given us all great advice, fantastic service and consistently demonstrated her dedication to complete customer satisfaction."



Tina Shone
Sotheby's International Realty

"Kerry Blessing is one of those rare individuals who have taken the time, year after year to give back to our industry via leadership, organizational skills and innovation. This all began more than 30-years ago in 1978 at the Peninsula Music Center. She moved on to San Francisco Stereo in 1984 where her rare qualities attracted attention and she became President in 1999."


"More than anything I have enjoyed working with Kerry because of her professionalism, particularly her superior organizational skills. Kerry always takes the extra time to plan, organize and communicate in an effort to make sure everything will work out as planned. I personally look forward to working once again with Kerry at Paradigm Integration."



Bruce A. Brisson
Founder and CEO of Music Interface Technologies

"I came to Kerry and her partner to address the complete audio and video needs of my home, beginning with a high-end home theater and including wiring the entire house for sound. This was quite a challenge given that the house is big and was built in 1908. They did a spectacular job, quickly, efficiently and with an exemplary service mentality. I cannot recommend them highly enough!"



Howard Roffman
Lucasfilm Executive and Professional Photographer

Paradigm Integration is quite simply the best at what they do!

David Naves
Daveworks Inc.

 

Need to Knows

Paradigm Integration is a privately held corporation established in 1990.

We are a California state licensed Contractor carrying a C-7, C-10 and a Do4 license. We also carry an ACO license. For your protection We maintain a 5 million dollar Liability policy.

Ca state contractor's license # 636358
Alarm company operator license # 3586

Documentation available upon request.

About Paradigm Integration

About Paradigm Integration

Paradigm is a true full service Home Electronics Integrator.

We are a licensed and bonded California Contractor putting a strong emphasis on client service.

Our long list of services and vast experience teamed with a dedication to strong personal service makes us a GREAT one-stop-shop for your home electronic needs.

From your Central Vacuum system to your High End Distributed Audio we are your experts!

We offer our services to both residential and commercial clients.

So next time you need Security / Surveillance / Monitoring, Home Theater, Distributed Audio / Video, Lighting Control, Complete Home Automation, Central Vacuum or Wiring Infrastructure think Paradigm. Evolving your Electronic Environment.